As technology breaks down the barriers of distance, more and more companies are focused on remote work and have begun to rely on conference calls to connect all members of a project no matter how far apart they are, physically. This technology, however, is not perfect, and audio issues are certain to plague every company at one point or another. With these tips, you can make certain that your audio issues are kept to a minimum, and that your conference calls are running at peak efficiency...
#1. Choose the right software
With the best software available, you can guarantee that your audio issues aren't rooted in the host you've chosen for conference calls. While switching softwares can be a bit of a headache, many providers offer free trials so that you can run tests and find the audio that works best for your location.
#2. Minimize environmental noises
During many conference calls, background noise can be a huge distraction for both the speaker and listening participants. It's important for the speaker to find a quiet place to take the call, as well as noting at the beginning of the call that all participants should be muted unless they have a question or contribution to the discussion.
#3. Stay away from speakerphone
On most mobile phones and even landlines, the speakerphone setting creates an echoey sound and can make it difficult for other participants to hear clearly. Instead, use a personal microphone with a headset or, if multiple people in the room need to contribute, purchase a microphone that is built for conference calls, like the Polycom Trio.
#4. Don't prioritize video over audio
While video can be a very important part of connecting remotely, nothing is more important than being able to hear one another. If you've spent a large portion of your budget on making sure that your video streams are crystal clear but are still having audio issues, you may want to consider rearranging your priorities. After all, audio is how ideas are most effectively transmitted in conference calls, and it's vital to ensure that all ideas are communicated clearly and without interruption.
Improving conference call audio starts with these quick tips, so make sure to employ them today to create an environment where audio issues on conference calls are no longer a problem.
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